Privacy Policy
Last updated: May 5, 2026
1. Introduction
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform. We are committed to safeguarding your privacy and ensuring transparency in our data practices.
2. Information We Collect
We collect personal information from two categories of users: drivers and partners.
For Drivers
- •Name
- •ID Number
- •Date of birth
- •Phone number
- •Gender
- •Type of vehicle licensed to drive
- •Work area preference
- •ID photo
- •License photo
- •PSV photo
- •Certificate of good conduct photo
For Partners
- •Name
- •ID Number
- •Date of birth
- •Phone number
- •Company number (optional)
- •Company name (optional)
- •Car model for the car being leased
- •Preferred leasing work area
- •ID photo
- •Car photo
- •Company Registration CR12
For Google Sign-Up
When you choose to create a NovaFleet account using Google Sign-Up, we collect the following information directly from your Google account:
- •Name
- •Email address
- •A unique Google account identifier (used internally to recognise your account — never shared with third parties)
We do not receive your Google password at any point. Signing up with Google is optional — you can always create an account using your email and password instead.
3. How We Use Your Information
We may use your personal information for the following purposes:
- ✓To create and manage your account on our platform
- ✓To facilitate job applications and postings
- ✓To communicate with you regarding your account or job opportunities
- ✓To improve our services and user experience
- ✓To comply with legal obligations
- ✓To verify your identity and qualifications
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- 🔒With partners for job placement and vehicle leasing arrangements
- ⚖️As required by law or to respond to legal requests and regulatory requirements
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For drivers, application documents will be stored for a maximum of two weeks, after which they must be re-uploaded for further applications.
6. Security of Your Information
We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, or misuse. This includes encryption, access controls, and regular security audits.
7. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the contact information provided below.
- • Access: Request a copy of your personal data
- • Rectification: Correct inaccurate or incomplete data
- • Erasure: Request deletion of your personal data
- • Portability: Receive your data in a structured format
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the "Last updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us:
📧support@novafleet.ai